About Walmart Reviews
Walmart is one of the largest and most popular retailers in the world, but how do they rank with customers? In this article, we’ll discuss some of the key highlights from Walmart reviews.
Customer Satisfaction
A recent survey by ConsumerAffairs showed that 81% of respondents gave Walmart positive ratings for their customer service. The same survey revealed that most customers had favorable things to say about product selection and price, as well as in-store and online experiences.
Product Quality & Availability
The majority of Walmart reviews praise the company for its large product selection and competitive prices. Customers also noted that items are often available from nearby locations when needed. Despite this high praise, there were a few negative comments about some items not being available or being out of stock at certain stores — although reviewers said that this was quite rare.
Online Shopping Experience
Customers report having good experiences with Walmart’s online shopping site, noting it was easy to navigate as well as find discounts and deals on items located nearby. Many shoppers also commented positively on Walmart’s delivery options, saying they were reliable and efficient at getting orders to them in a timely manner. Â
Customer Service
Feedback regarding customer service was generally positive. Reviewers mentioned feeling safe while shopping in-store due to the store’s pandemic safety protocols and said that employees were friendly, helpful, and knowledgeable when asked questions or seeking assistance. Additionally, those who opted for delivery noted having helpful deliveries drivers; some even reported receiving small gifts with their orders! Â
Bottom Line:
Overall, reviews for Walmart have been incredibly positive from both customers shopping in-store as well as those opting for delivery services. From discounted prices to efficient delivery options to friendly customer service staff — it appears that Walmart knows how to keep their customers happy!
